vfs – britain travel shop app

VFS – Britain Travel Shop wanted to create an end-to-end CRM tool which would keep a track on all the leads generated. The tool was created to help in furbishing relevant analytics and BI reports for further actions. It would also allow managers to keep a track on employee performance, center performance and country performance, re-assign tasks, manage ad inventory, etc.

  • UI & UX
  • Mobile App Development
  • Content Management System
Challenges
  • Showcasing a wide range of relevant products for people visiting Britain.

  • Creating an easy an easy and customized shopping experience.

  • Wanted a system to generate the leads.

Solutions
  • Users would have the option to view the details, rates, select them and to purchase them.

  • The app was intuitive and certain products were also suggested based on their travel plans, etc.

  • The app also allowed users to enter basic details and signature for authentication.

  • Users selected one region based on their preference and relevant products were displayed.

  • Exclusive products for travel were segregated based on who you’re travelling with (with kids, family or as a couple).

  • Users could see exciting offers available at that point and could benefit by shopping then and there.

  • Users could add products to his/her wish list and pay for the same.

Results
  • There was an increase in the number of sales.

  • An easy and quick shopping process at the VAC.